THE ROLE OF WORK-LIFE BALANCE AND SUPERVISOR SUPPORT ON JOB SATISFACTION: AN EMPIRICAL STUDY IN INDONESIAN SMES

Abstract

This research aims to analyze the influence of work-life balance on job satisfaction and analyze supervisor support for work-life balance and supervisor support for job satisfaction. In this research, sampling was carried out by distributing online questionnaires via social media to SME owners in Indonesia. In sampling, the respondents who were used as research subjects were 450 SME owners (respondents). The sampling method used in the research was nonprobability sampling which was determined using purposive sampling. The data in this study were analyzed using descriptive statistics, namely data originating from the first part of the questionnaire which contained questions regarding the characteristics of the respondents. The primary data that has been obtained is then analyzed using the SmartPLS 3.0 program. In PLS-SEM analysis, there are at least two stages that will be followed, namely evaluation of the measurement model and evaluation of the structural model. Evaluation of the measurement model aims to assess validity and reliability. The parameter used to test convergent validity is to look at the loading factor value. For research in the early stages of developing a measurement scale, a factor loading value of 0.5 – 0.6 is still considered sufficient. Apart from considering factor loadings, convergent validity can also be assessed through AVE. The recommended AVE value is greater than 0.5. In evaluating the measurement model, apart from testing convergent validity, reliability testing is also carried out. As for testing construct reliability, it can be seen from the composite reliability value. The recommended composite reliability value is greater than 0.70 for confirmatory research, while for exploratory research a value of 0.6 – 0.7 is still acceptable. The results of the study show that work-life balance has a positive and significant influence on job satisfaction: Supervisor support has a positive and significant influence on work-life balance and supervisor support has a positive and significant influence on job satisfaction.

Keywords: Work-life balance, job satisfaction, supervisor support, SMEs, SEM PLS